A complete list of peer-reviewed and scholarly work. Student co-authors are marked throughout; many are or were members of the ICANN and PAVE labs. Work currently under peer review is not listed here.

Refereed journal articles

  • Spoken conversational search: evaluating the effect of system clarifications on user experience through a Wizard-of-Oz study

    Ghosh, S., & Shah, C. (2025). Journal of the Association for Information Science and Technology, 76(5), 819–839. DOI

    Acceptance rate 8%

  • Exploring the economics of conversational search sessions

    Ghosh, S., Gogoi, J., & Chua, K. (2024). Aslib Journal of Information Management, 76(4), 613–628.

    Student co-author

  • Recommendations on using artificial intelligence in archival appraisal and selection

    Bayeck, R. Y., Colavizza, G., Bunn, J., Bell, M., & Ghosh, S. (2022). Comma, 2022(1), 219–225. DOI

  • Complexity metric for code-mixed social media text

    Ghosh, S., Ghosh, S., & Das, D. (2017). Computación y Sistemas, 21(4), 693–701.

Refereed conference papers

  • Scrolling for comfort: human-information interaction around palliative care on TikTok

    Ghosh, S., Du, T., & Dubin, R. (2026). Proceedings of ASIS&T, 63.

    AcceptedStudent co-author

  • Exploring stereotype bias in large language model dialogue generation

    Ghosh, S., Dubin, R., & Charette, C. (2026). Proceedings of ASIS&T, 63.

    AcceptedStudent co-author

  • Probability and prejudice: a scenario-based audit of demographic bias in LLM judgments across law enforcement and healthcare

    Ghosh, S., Mehra, B., & Lu, K. (2026). Proceedings of ASIS&T, 63.

    Accepted

  • Embedding responsible computing in an undergraduate computer vision course

    Attar, N., Ghosh, S., Heller, P., Villagran, M. A., & Hofman, D. (2026). International Conference on AI x Humanities, Education, and Art (AIxHEART).

    AcceptedPosition paper

  • Toward a method of measuring dehumanization's influence on sharing and believing misinformation

    Weiss, A., Ghosh, S., & Johnson, F. (2026). 54th Annual Conference of the Canadian Association for Information Science (CAIS).

  • From queries to conversations: examining human–GenAI information-seeking through Belkin's cognitive communication model

    Charette, C., & Ghosh, S. (2025). Proceedings of ASIS&T, 62(1), 105–116.

    Student co-author

  • Evolution of reference services in the era of generative artificial intelligence

    Aguiñaga, J., Mooradian, N., Ghosh, S., & Hofman, D. (2025). Proceedings of ASIS&T, 62(1), 13–25.

  • Human-AI collaborative content analysis: investigating the efficacy and challenges of LLM-assisted content analysis for TikTok videos on palliative care

    Ghosh, S., Malempati, K., & Charette, C. (2025). Proceedings of ASIS&T, 62(1), 229–240.

    Student co-author

  • Tracing the past, predicting the future: a systematic review of AI in archival science

    Shinde, G., Kirstein, T., Ghosh, S., & Franks, P. (2025). Proceedings of ASIS&T, 62(1), 659–671.

    Student co-author

  • Exploring dehumanization and infrahumanization as underlying factors in misinformation belief and spread

    Weiss, A., Ghosh, S., & Johnson, F. (2025). Proceedings of the Annual Conference of CAIS.

    CAIS Best Paper by a PractitionerStudent co-author

  • Exploring self-dehumanization as a factor in misinformation belief and spread

    Weiss, A., Ghosh, S., & Johnson, F. (2025). ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), 326–332.

    Short paperAcceptance rate 29%Student co-author

  • Empowering customer service with generative AI: enhancing agent performance while navigating challenges

    Costa, C., & Ghosh, S. (2025). Information Research, 30(iConference 2025), 150–158. DOI

    Acceptance rate 50%Student co-author

  • Enhancing enrollment and participation in computing ethics through CIRCLE: cross-campus responsible computing learning experiences

    Attar, N., Ghosh, S., Villagran, M. A., & Hofman, D. (2025). IEEE Global Engineering Education Conference (EDUCON), 1–4.

    Short paper

  • Unmasking public sentiment: a sample efficient approach to analyzing public opinion on US aid to Ukraine

    Ghosh, S., Ghosh, S., Dewitt, N., & McCoy, D. (2025). Hawaii International Conference on System Sciences (HICSS 58), 2459–2469.

    Acceptance rate 35–45%Student co-author

  • Integrating AI into library systems: a perspective on applications and challenges

    Tai, I., & Ghosh, S. (2024). ACM/IEEE Joint Conference on Digital Libraries (JCDL). Handle

    Acceptance rate 20–23%Student co-author

  • Toward connecting speech acts and search actions in conversational search tasks

    Ghosh, S., Ghosh, S., & Shah, C. (2023). ACM/IEEE Joint Conference on Digital Libraries (JCDL), 119–131. DOI

    Vannevar Bush Best Paper nominationStudent co-author

  • Voices of the stacks: a multifaceted inquiry into academic librarians' tweets

    Ghosh, S., & Thajudeen, J. (2023). Proceedings of ASIS&T, 60(1), 166–178.

    Student co-author

  • The sound of music: from increased personalization to therapeutic values

    Caceres, I., & Ghosh, S. (2022). ISIC: The Information Behaviour Conference, 26, 29.

    Best Paper nominationStudent co-author

  • “Don't downvote…”: an exploration of Reddit's advice communities

    Cannon, E., Crouse, B., Ghosh, S., Rihn, A., & Chua, K. (2022). Hawaii International Conference on System Sciences (HICSS 55).

    Student co-authors

  • “Can you search for me?”: understanding and improving user-system dialogues for complex search tasks

    Ghosh, S. (2021). Proceedings of ASIS&T, 58(1), 173–184.

  • “Do users need human-like conversational agents?” Exploring conversational system design using a framework of human needs

    Ghosh, S., & Ghosh, S. (2021). Second International Conference on Design of Experimental Search & Information Retrieval Systems (DESIRES), Padova.

    Student co-author

  • Classifying speech acts using a multi-channel deep attention network for task-oriented conversational search agents

    Ghosh, S., & Ghosh, S. (2021). ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), Canberra.

    Short paperStudent co-author

  • Predicting question deletion and assessing question quality in social Q&A sites using weakly supervised deep neural networks

    Ghosh, S. (2021). Hawaii International Conference on System Sciences (HICSS 54), 2699.

  • Identifying citation sentiment and its influence while indexing scientific papers

    Ghosh, S., & Shah, C. (2020). Hawaii International Conference on System Sciences (HICSS 53), Maui.

  • Exploring the ideal depth of neural network when predicting question deletion on community question answering

    Ghosh, S., & Ghosh, S. (2019). Forum for Information Retrieval Evaluation (FIRE), Springer.

    Short paperStudent co-author

  • Session-based search behavior in naturalistic settings for learning-related tasks

    Ghosh, S., & Shah, C. (2019). International Conference on Information and Knowledge Management (CIKM), Beijing.

    Short paper

  • Informing the design of conversational IR systems: framework and result presentation

    Ghosh, S. (2019). ACM SIGIR Conference on Research and Development in Information Retrieval, 1454.

    Doctoral consortium

  • Exploring result presentation in conversational IR using a Wizard-of-Oz study

    Ghosh, S. (2019). European Conference on Information Retrieval (ECIR), 327–331, Springer.

    Doctoral consortium

  • Investigating result presentation in conversational IR

    Ghosh, S. (2019). ACM Conference on Human Information Interaction and Retrieval (CHIIR), 421–424.

    Doctoral consortium

  • Searching as learning: exploring search behavior and learning outcomes in learning-related tasks

    Ghosh, S., Rath, M., & Shah, C. (2018). ACM Conference on Human Information Interaction and Retrieval (CHIIR), 22–31.

  • Towards automatic fake news classification

    Ghosh, S., & Shah, C. (2018). Proceedings of ASIS&T, 55(1), 805–807.

  • Exploring online and offline search behavior based on varying task complexity

    Rath, M., Ghosh, S., & Shah, C. (2018). ACM Conference on Human Information Interaction and Retrieval (CHIIR), 285–288.

    Short paper

  • Beyond Bloom's taxonomy: integrating “searching as learning” and e-learning research perspectives

    Reynolds, R., Meyers, E., Ghosh, S., & Novin, A. (2018). Proceedings of ASIS&T, 55(1), 726–729.

    Short paper

  • Toward multimodal cyberbullying detection

    Singh, V. K., Ghosh, S., & Jose, C. (2017). ACM CHI Conference Extended Abstracts on Human Factors in Computing Systems, 2090–2099.

    Extended abstract

  • Sentiment identification in code-mixed social media text

    Ghosh, S., Ghosh, S., & Das, D. (2017). International Conference on Intelligent Text Processing and Computational Linguistics (CICLING), Budapest.

  • Part-of-speech tagging of code-mixed social media text

    Ghosh, S., Ghosh, S., & Das, D. (2016). Second Workshop on Computational Approaches to Code Switching, 90–97.

  • Determining sentiment in citation text and analyzing its impact on the proposed ranking index

    Ghosh, S., Das, D., & Chakraborty, T. (2016). International Conference on Intelligent Text Processing and Computational Linguistics (CICLING), 292–306, Springer.

Books and book chapters

  • Assessing artificial intelligence and social justice intersections: challenges and opportunities

    Ghosh, S., Fu, H., Hofman, D., & Mehra, B. (2026). Advances in Librarianship series, Emerald Group Publishing.

    BookContract signedIn progress

  • Governing and designing AI-mediated library services

    Ghosh, S. (2026). In Library and Information Science Education around the World: Historical Trends, Current Perspectives and Future Projections, IFLA Series Publications.

    Book chapterIn progress

  • Sentiment-aware design of human–computer interactions: how research in human–computer interaction and sentiment analysis can lead to more user-centered systems

    Ghosh, S. (2023). In Computational Intelligence Applications for Text and Sentiment Data Analysis, 209–224, Academic Press.

    Book chapter

Articles in research-intensive venues

  • Looking ahead: incorporating AI in MLIS competencies

    Ghosh, S., & McCoy, D. (2024). School of Information Student Research Journal, 14(1), 3.

    Highlighted by InfoDocketStudent co-author

  • Report on the Future Conversations workshop at CHIIR 2021

    Spina, D., Trippas, J. R., Thomas, P., Joho, H., Byström, K., Clark, L., Craswell, N., Czerwinski, M., Elsweiler, D., Frummet, A., Ghosh, S., … & Sitbon, L. (2021). SIGIR Forum, 55(1), 22.

    Report

  • Designing human-computer conversational systems using needs hierarchy

    Ghosh, S. (2021). School of Information Student Research Journal, 11(1), 3.

Conference panels and posters

  • Community-embedded artificial intelligence literacies: critical frameworks of research, praxis, and authentic impact

    Mehra, B., Tribelhorn, S., Lu, K., Hofman, D., & Ghosh, S. (2026). iConference.

    Panel

  • AI and social justice in LIS

    Fu, H., Ghosh, S., Hofman, D., & Mehra, B. (2025). Proceedings of ASIS&T, 62(1), 1445–1447.

    Poster

  • AI readiness in libraries: a technology–organization–environment framework for action

    Fu, H., Cao, F., Li, Y., & Ghosh, S. (2025). Proceedings of ASIS&T, 62(1), 1448–1450.

    Poster

  • Social media and crisis informatics research in LIS (SIG-SM)

    Dinh, L., Hong, L., Dumas, C., Patin, B., Ghosh, S., & Khoury, C. (2024). Proceedings of ASIS&T, 61(1), 749–753.

    Panel

  • AI4LIS: towards a research agenda

    Hofman, D., Novin, A., Ghosh, S., & Mohammadi, E. (2024). Proceedings of ASIS&T, 61(1), 767–769.

    Panel

  • Search systems and artificial intelligence: enhancing searching as learning approaches to counter misinformation

    Ghosh, S., Gwizdka, J., Lewandowski, D., Reynolds, R., Rieh, S. Y., Heck, T., & Imeri, A. (2023). Proceedings of ASIS&T, 60(1), 775–779.

    Panel

  • Online incivility and contextual factors: data-driven detection and analysis

    Dumas, C., Ghosh, S., Hong, L., Karami, A., & Vaidya, P. (2023). Proceedings of ASIS&T, 60(1), 770–774.

    Panel

  • Information seeking in learning-oriented search

    Ghosh, S., & Shah, C. (2017). Proceedings of ASIS&T, 54(1), 682–684.

    Poster

Workshops and juried panels

  • Teaching technical troubleshooting in LIS education: moving from “it was implied” to a pedagogical norm

    Ridenour, L., Burns, C. S., & Ghosh, S. (2026). ALISE Annual Conference.

    Juried panelUpcoming

  • 5th Annual Workshop on Social Media Research, Challenges, and Opportunities

    Dinh, L., Hong, L., Ghosh, S., Dumas, C., Zheng, H., & Ma, C. (2025). ASIS&T Annual Meeting, Washington, D.C..

    Workshop

  • The 4th Annual Workshop on Social Media Research, Challenges, and Opportunities

    Hong, L., Ghosh, S., Dumas, C., & Zheng, H. (2024). ASIS&T Annual Meeting, Calgary.

    Workshop

  • The 3rd Annual Workshop on Social Media Research, Challenges, and Opportunities

    Ghosh, S., Dumas, C., Karami, A., & Hong, L. (2023). ASIS&T Annual Meeting, London.

    Workshop

  • Investigating CIRCLE: convergence of learning experiences

    Villagran, M., Hofman, D., & Ghosh, S. (2023). Civics of Technology Conference.

    Presentation

  • Introduction to the minitrack on human-centered digital privacy solutions for digital and social media

    Ghosh, S., Ilhan, A., Hofman, D., & Villagran, M. (2023). Hawaii International Conference on System Sciences (HICSS 56).

    Special track

  • Understanding sexual and gender minority privacy

    Villagran, M., Hofman, D., & Ghosh, S. (2022). ALISE Annual Conference.

    Juried panel

  • “AAA”: are you an AI-aware archivist?

    Franks, P. C., Ghosh, S., Hofman, D., & Mooradian, N. (2022). NAGARA Annual Conference: Exploring the Information Wilds.

    Panel

  • Understanding human-system dialogues for conversational search tasks

    Ghosh, S. (2021). Early Career Colloquium, iConference.

  • Feature-based approach to named entity recognition and linking for tweets

    Ghosh, S., Maitra, P., & Das, D. (2016). #Microposts, WWW, 74–76.

    Workshop paper

  • Labeling of query words using conditional random field

    Ghosh, S., Ghosh, S., & Das, D. (2016). Mixed Script Information Retrieval, Forum for Information Retrieval Evaluation (FIRE).

    Workshop paper

  • Authorship verification: an approach based on random forest

    Maitra, P., Ghosh, S., & Das, D. (2016). PAN at CLEF.

    Workshop paper

Preprints

  • Decoding large language models: a systematic overview of socio-technical impacts, constraints, and emerging questions

    Kaya, Z. N., & Ghosh, S. (2024). arXiv preprint 2409.16974. arXiv

    Student co-author

  • AI in archival science: a systematic review

    Shinde, G., Kirstein, T., Ghosh, S., & Franks, P. C. (2024). arXiv preprint 2410.09086. arXiv

    Student co-author

Dissertation and scholarly writing

  • Empowering customer service with generative AI

    Ghosh, S., & Costa, C. (2025). Center for Information Research and Innovation (CIRI).

    Blog post

  • Future of AI in libraries

    Ghosh, S. (2021). Center for Information Research and Innovation (CIRI), School of Information.

    Blog post

  • Exploring intelligent functionalities of spoken conversational search systems

    Ghosh, S. (2020). Doctoral dissertation, Rutgers University, School of Graduate Studies.

    DissertationiSchools Doctoral Dissertation Award runner-up

Invited talks and presentations

Invited, unreviewed, and informal talks, guest lectures, and reports.

  • Human-AI collaborative content analysis

    Spring 2026 College of IDS Research Presentation Series, SJSU (2026).

    Presentation

  • Human-centered AI for information seeking and decision-making

    UMass CIIR Talk Series (2025).

    Invited talk / keynote

  • What's the big IDEA? The importance of AI in LIS

    SJSU ASIS&T (with Hofman, D.) (2025).

    Panel

  • How I use AI in teaching

    T3, SJSU (with Barefoot, R. and Tunon, J.) (2025).

    Presentation

  • Bridging sociotechnical divides: trustworthy AI for community well-being and fair decision-making

    Second University Scholar Series, SJSU (2024).

    Presentation

  • “Did AI help you write this?”: analyzing and differentiating large language model outputs from human-generated texts

    IDS Fall 2024 Faculty Research Presentation, SJSU (2024).

    Presentation

  • Successful grant seeking experience

    iSchool Online Research Meetup (with Hofman, D., Villagran, M. A. L., and Aguiñaga, J.) (2024).

    Invited panel

  • Spring fling: is AI a friend or foe?

    California Library Association (with Chow, A. and Mooradian, N.) (2024).

    Invited panel

  • Understanding and applying AI in libraries: present and future

    Clemson Libraries (2024).

    Invited talk / keynote

  • Overview of “Toward connecting speech acts and search actions in conversational search tasks”

    8th Search-Oriented Conversational AI (SCAI) Workshop, CHIIR, Sheffield (2024).

    Presentation

  • Libraries of the future: impact of latest AI developments

    International Conference on Interdisciplinary Collaboration and Opportunities (valedictory session) (2024).

    Invited talk / keynote

  • Navigating the future of AI in libraries

    Tampa Bay Library Consortium (2024).

    Invited talk / keynote

  • SJSU faculty research participation in the InterPARES Trust AI project

    CPGE RSCA Advisory Committee, SJSU (2023).

    Panel

  • Experience with the SJSU University Grants Academy: a faculty panel

    CPGE RSCA Advisory Committee, SJSU (2023).

    Panel

  • Research method of the month: quantitative methods

    Gateway PhD Monthly Meeting, School of Information, SJSU (2023).

    Presentation

  • Generative AI in libraries, education, writing, and research

    Library Tech Talks with Joyce Valenza, Rutgers University (2023).

    Invited panel

  • ChatGPT: what do our students know that we should know?

    T3, SJSU (with Mooradian, N.) (2023).

    Presentation

  • AI in the classroom

    T3, SJSU (with Mooradian, N., Benoit, G., and Tunon, J.) (2023).

    Presentation

  • CLA: trends in the LIS field and profession

    California Library Association Conference (2023).

    Presentation

  • AI, UX and usability: cybernetic

    Information Science Summit (2022).

    Panel

  • Designing conversational AI: helping agents understand human dialogues

    RSCA in Five: Big Data and Data Science (2022).

    Presentation

  • Privacy-aware intelligent conversational systems

    Library 2.0 Mini-Conference (2022).

    Presentation

  • Productive methods and scholarly communication (Information Science Slam)

    ASIS&T Annual Meeting, Pittsburgh (2022).

    Event

  • How to prepare for academia and industry? The million-dollar question

    ASIS&T Annual Meeting, Pittsburgh (2022).

    Event

  • Addressing selection and appraisal biases with artificial intelligence

    AI in Archival Appraisal & Selection, ICA / Hub for AI Research in Archives (2022).

    Webinar

  • Guidelines for the use of AI in archival appraisal and selection

    AI in Archival Appraisal & Selection, ICA / Hub for AI Research in Archives (2022).

    Working session

  • Designing intelligent systems for sociotechnical problems

    iSchool Faculty Research Committee meet-up (2022).

    Presentation

  • Designing user-centered conversational search systems

    Interactive Information System Evaluation, University of Oklahoma (2022).

    Guest lecture

  • Literature review prepared for employing AI for retention and disposition in digital information and recordkeeping systems

    InterPARES (with Franks, P. and Butler, A.) (2022).

    Report

  • Annotated bibliography prepared for employing AI for retention and disposition in digital information and recordkeeping systems

    InterPARES (with Franks, P. and Butler, A.) (2022).

    Report

  • Applying AI for PII detection

    Personal Information Content Assessment, InterPARES (with Gogoi, J. and Ghosh, S.) (2021).

    Report

  • Advancing information systems using AI: voice-based conversational systems and their applications in library science

    SJSU ASIS&T (2021).

    Keynote

  • Understanding and designing user-centered conversational search systems

    Wednesday Workshop Series, CPGE (2021).

    Presentation

  • OCLC LEADING data challenge

    OCLC (2021).

    Data challenge

  • Towards user-centered, anthropomorphic, and explainable conversational search systems

    Wednesday Workshop Series, CPGE (2020).

    Presentation